Monterey Boats 17X CSI Award Winnter
Monterey Boats is pleased to announce for the 18th year in a row that they are the recipients of the 2022 Marine Industry Customer Satisfaction Index (CSI) Award for Excellence in Customer Satisfaction. Monterey Boats was presented with the 2022 Marine Industry Customer Satisfaction Index (CSI) Award for Excellence in Customer Satisfaction for Bowriders and Fiberglass Outboard boats during the NMMA’s State of the Recreational Boating Industry & Awards Presentation from the National Marine Manufacturers Association.
The Marine Industry CSI Award honors manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the consumer. Award recipients achieved and maintained an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on returned survey results provided by consumers purchasing a new boat during the period between January 1st, 2022 and December 31st, 2022.